Terms of service

Payment Terms:

Booking Deposit: If your session is planned more than 7 days from accepting these terms, a non-refundable deposit of 15% of the total session fee is required to secure your booking date and time. After agreeing to the terms on the bottom of the page you will get the email with the invoice.

Pricing and Package Acceptance: The Client confirms that they have familiarized themselves with and agree to the Photographer's current pricing and the details of the selected service package, as listed on the website or otherwise provided by the Photographer prior to booking.

Remaining Balance: The full price or remaining balance is due 7 days after photoshoot, invoice will be sent in the day of the shoot. Final products will not be delivered until full payment is received.

Travel and Parking Costs: The first 20 km from postcode 549 1HS are included. Beyond that, a fee of €0.45/km applies. Client is responsible for all parking fees and any applicable tolls, which will be added to the final invoice.

Payment Methods: Acceptable payment methods (Bank Transfer or Cash)

Timely Communication:

Details Provision: Please provide all necessary details of the shoot, including location (unless the Photographer is the one to choose it) and date, as early as possible.

Schedule Changes: Inform the photographer promptly of any delays or schedule changes. A 15-minute delay is acceptable, but any delay beyond this may result in a reduction of shoot time or additional charges.

File Handling:

Raw Files: The final product delivered to the Client consists of high-resolution, edited JPEG images. RAW files are the unedited, proprietary working files of the Photographer and reflect only part of the creative process. Therefore, RAW files are not included in any standard package and are generally not provided.

Image Selection: The Photographer will provide pre-selected photos with signature color grading and basic adjustments in a private online gallery with watermark. The Client must select their final images (the number included in their package) from this gallery within 7 days of receiving access. Final editing and touch-ups will only be applied to these selected images.

Purchasing Additional Edited Images: Clients receive the number of images included in their selected package. Clients have the option to select and purchase more images from their gallery, beyond those included in their package, at an additional cost of €10 each.

Image Storage: All photographs will be stored in online gallery for up to one year after the final product has been delivered. After this period, all files related to the project may be deleted.

Copyright and Usage:

Copyright: All images are protected by copyright and cannot be used for commercial purposes without the photographer's permission. The Photographer may use selected images for portfolio display, marketing, competitions, and similar professional purposes.

Commercial Use: Clients may not sell or distribute the images to commercial third parties without written consent from the photographer.

Credit/Attribution: If the Client shares the photos online, they are kindly asked to tag or mention Monika Kolacz Photography. Any support is greatly appreciated.

Editing Style:

Client acknowledges viewing the Photographer's portfolio and agrees that edits will be consistent with the current artistic style. Major stylistic changes differing from the Photographer's established work cannot be accommodated.

Extensive Edits & Retouch: Monika Kolacz Photography style emphasizes natural beauty, so standard editing does not include extensive retouching like body modifications. If you require specific adjustments, these can be requested but fall outside standard service and will be quoted and charged additionally based on the complexity of the request.

Model Release:

Permission: Clients grant the photographer the right to use selected images for her portfolio, promotional purposes, competitions, and similar professional purposes. This is an essential part of the photography business. 

Session Conduct:

Respectful Behavior: Clients are expected to behave respectfully and professionally during the photoshoot. Any inappropriate behavior may result in the termination of the session without a refund.

Client Responsibility & Safety: The Client is fully responsible for the conduct, safety, and supervision of all persons accompanying them to the photoshoot, including children and pets. The Client assumes liability for their own safety and the safety of their party during the session.

Cancellation and Rescheduling:

Cancellation Policy: Cancellations made less than 48 hours before the scheduled shoot will result in the forfeiture of the deposit. 

Rescheduling: Clients may reschedule their shoot once without penalty, provided they give at least 48 hours notice (this doesn't apply to the weather conditions or a mutual agreement that rescheduling is necessary). Exceptional situations of rescheduling more than once will be considered.

Weather and Location Changes:

Weather Rescheduling Clause: If the session must be reschedule due to adverse weather, both parties will seek a mutually agreeable new date. If a new date cannot be scheduled within 60 days of the original date due to the Client's availability limitations, the non-refundable deposit becomes a credit valid for a future booking within 6 months of the original session date.

Location Permissions: If the Client chooses the photoshoot location(s), the Client is solely responsible for obtaining all necessary permissions or permits and covering any associated location fees or costs required for access and photography. These must be secured and paid prior to the scheduled shoot date.

Product Delivery:

Turnaround Time: I understand you’re eager to receive your images. To ensure dedicated attention and high quality for every client, all photoshoots and events are carefully edited in the order in which selections are received.

Once you have made your photo selection, please allow approximately 2–4 weeks for the delivery of your final edited gallery. While I always strive for efficiency, this timeframe allows me to give each project the care it deserves.

Delivery Method: Images will be delivered digitally through an elegant online gallery. The gallery will remain active for viewing and downloading for 365 days from the date it is made available to the Client.

General Legal Clauses:

Limitation of Liability: The Photographer's total liability related to this Agreement is limited to the amount paid by the Client hereunder. The Photographer is not liable for indirect or consequential damages.

Indemnification: Client agrees to indemnify and hold harmless the Photographer against all claims, costs, and damages arising from Client's (or their party's) actions during the shoot, breach of this Agreement, or misuse of images.

Force Majeure: Neither party is liable for non-performance caused by events beyond reasonable control (e.g., natural disaster, pandemic, government order). If such events prevent the shoot, parties will attempt to reschedule; if impossible, Photographer will refund payments made.

Governing Law: This Agreement is governed by the laws of the Netherlands.

Dispute Resolution: Disputes shall first be addressed through amicable negotiation. If unresolved, the competent court in the Netherlands has exclusive jurisdiction.

Severability: If any part of this Agreement is found invalid, the remaining parts stay in effect.